FAQ (Frequently asked Questions)

FREQUENTLY ASKED QUESTIONS

We’ve got answers to your most common questions — because at Bowaxx, we keep it clean and clear. 👟✨

1. How do I use Bowaxx products?

Each Bowaxx product is made for ease and effectiveness. Here’s a quick guide:

  • Bowaxx Supreme Cleaner: Spray directly on the shoe, use BOWAXX brush only if the Shoes are very dirty and the stains are set deep if not just use the BOWAXX microfiber towel, and gently scrub away dirt. Wipe clean.

  • Bowaxx Spray Foam: Spray directly on the shoe, the formulae does its thing wait for 5 mins when the foam traps all the dirt, use BOWAXX microfiber towel, and Swipe clean.

  • Bowaxx Conditioner Waxx: Apply generously on dry shoes to nourish the material, allow 10-15 mins to let the formulae absorb into the shoes, repeat the process untill the material is fully saturated  Buff with sponge lightly if needed, the conditioner waxx nourishes and breaths life into dead shoes.

  • Bowaxx Shine Waxx: Use applicator and apply generous coating desired surfaces let it dry and set for 15 mins, wipe excess with BOWAXX Microfiber for that premium shine finish and water proofing.

Still not sure? Every product comes with clear instructions — or DM us for a quick demo!

2. Do you ship across India?

Yes! We offer All India Shipping 🛵📦

  • Shipping is FREE for all orders above ₹499/-

  • We provide Cash on Delivery (COD) & Open Box Delivery for a safe and confident shopping experience.

  • To know your exact delivery date, just enter your PIN code on the product or checkout page.

3. What’s your return & replacement policy?

At Bowaxx, your satisfaction is our top priority. That’s why we offer:

  • Easy Returns & Replacements if your order meets our return criteria.

  • In special cases, we also offer Returnless Refunds or Replacements to save you time and hassle.

All we ask is that the product is unused and your request aligns with our Bowaxx Policy.

Got an issue? Reach out — we’re here to fix it, fast.

4. Are Bowaxx products safe for all types of shoes?

Absolutely. ✔️
Our products are designed to be safe and effective on a wide range of materials — including leather, mesh, canvas, and synthetics.
From sneakers to dress shoes, Bowaxx works like magic, without damage.

If you’re ever unsure about a specific material, feel free to message us for a quick check.

Still got questions?

We’re always around.
📩 Drop us a mail at support@bowaxx.com
📱 Or DM us on Instagram: @officialbowaxx